Last Updated: September 2026
Highland Horizon LLC (“Highland Horizon,” “Serenity Flywheel,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect personal information.
This Privacy Policy applies to information collected through www.serenityflywheel.com, our online programs, workshops, membership and coaching services, forms, communications, and other services or interactions that link to or reference this Privacy Policy (collectively, the “Services”).
By using our website or Services, you acknowledge that you have had an opportunity to review this Privacy Policy. This Privacy Policy is intended to describe our privacy practices; it is not intended to create a contractual promise regarding any particular data practice beyond what is required by applicable law.
The information we collect depends on how you interact with us.
We may collect information you voluntarily provide, including:
First and last name
Email address
Mailing address, when needed
Telephone number
Information submitted through registration, contact, application, feedback, or coaching forms
Information related to your enrollment in workshops, courses, memberships, or coaching programs
Communications you send to us
Information you provide when requesting customer support
Payment and billing information associated with purchases
Information you voluntarily provide about your goals, experiences, preferences, challenges, or circumstances in connection with our coaching and educational Services
Because Serenity Flywheel provides money coaching and education, you may voluntarily provide information about your financial circumstances, money habits, goals, experiences, concerns, or financial decision-making.
We use information you provide for purposes such as delivering and personalizing our coaching and educational Services, communicating with you, understanding your needs, and improving our programs.
Please do not submit passwords, security codes, online banking credentials, Social Security numbers, full credit-card numbers, or other account credentials through ordinary website forms, email, coaching forms, or other unsecured communications.
If a payment is made through our payment processor, payment-card information may be collected directly by the payment processor rather than stored by Highland Horizon LLC.
When you visit our website or use certain Services, some information may be collected automatically by your browser, device, or the technology used to operate our website. This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or page
General information about how you interact with our website or Services
The specific information collected may vary depending on the technology and third-party services enabled on our website.
We may use personal information to:
Provide, operate, and administer our Services
Process registrations, purchases, memberships, and enrollments
Process or facilitate payments
Deliver courses, workshops, coaching, and educational materials
Communicate with you about your account, enrollment, purchases, or Services
Respond to questions and customer-support requests
Send administrative notices and service-related communications
Send newsletters, educational content, workshop information, and promotional communications where permitted by law
Personalize or improve our programs, website, communications, and customer experience
Understand how people use our website and Services
Maintain the security and integrity of our website and Services
Detect, prevent, and address fraud, misuse, unauthorized activity, or security incidents
Comply with applicable laws, regulations, legal processes, and lawful requests
Establish, exercise, or defend legal claims
Perform other purposes disclosed to you at the time information is collected or with your consent when required
If you provide your email address, we may use it to communicate with you about:
Your purchases or enrollment
Workshops and events
Your membership or coaching program
Program updates
Customer service
Educational content
Surveys and feedback
Promotional offers and other marketing communications, where permitted by law
Marketing emails will include an appropriate way to unsubscribe.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at [email protected].
Unsubscribing from marketing communications does not necessarily stop administrative or transactional communications that are necessary to provide Services you have requested.
We do not sell your personal information for money.
We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services, including service providers that help us with:
Website and funnel hosting
Course and membership delivery
Customer relationship management
Email and communications
Payment processing
Cloud storage and document services
Video conferencing and workshops
Website analytics or other technology services
Customer support
Security and fraud prevention
Professional, legal, accounting, or other business services
These providers may process personal information on our behalf and may have access to information necessary to perform their services.
We may also disclose information:
When required by law, subpoena, court order, or other legal process
To protect the rights, property, safety, or security of Highland Horizon LLC, our users, or others
To investigate fraud, security issues, or other unlawful activity
In connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction
When otherwise permitted or required by applicable law
With your direction or consent
We do not authorize third parties to use your information for purposes inconsistent with the services they provide to us, except as otherwise disclosed to you or permitted by law.
We use third-party technology providers to operate portions of our business.
Depending on the Services you use, these may include platforms for:
Customer relationship management and marketing automation
Course and membership delivery
Payment processing
Cloud-based documents and storage
Business email
Video conferencing
Website hosting and related technology
For example, our current business technology may include HighLevel, Stripe, Google services, Microsoft 365, and Zoom.
Third-party providers may have their own privacy policies and terms governing their handling of information. We encourage you to review the privacy practices of third-party services you use.
Our use of a particular provider may change over time. This Privacy Policy describes categories of providers rather than guaranteeing that every provider listed above will be used for every Service.
When you purchase a paid Service, payment information may be collected and processed by our payment processor, such as Stripe.
We may receive information associated with a transaction, such as:
Name
Billing information
Email address
Transaction amount
Purchase information
Payment status
Limited payment-method information
We do not intend to store full payment-card numbers or security codes on our own systems when those payment details are processed directly by our payment processor.
Payment processors may collect, use, and retain information according to their own privacy policies and applicable legal requirements.
Our website and third-party services we use may employ cookies, pixels, tags, analytics tools, or similar technologies.
These technologies may be used for purposes such as:
Keeping the website and Services functioning
Remembering preferences
Understanding website traffic and usage
Measuring the effectiveness of communications or marketing
Improving website performance
Supporting advertising or other marketing activities, if such technologies are enabled
The technologies actually used on our website may change over time.
You may be able to control certain cookies through your browser settings. Blocking or disabling cookies may affect some website functionality.
Where applicable law requires a consent mechanism for certain cookies or tracking technologies, we will use an appropriate mechanism.
We use third-party analytics, advertising, or marketing technologies to understand website activity, measure marketing performance, or deliver or measure advertising.
The specific services used may change over time.
If we use technologies that constitute a “sale” or “sharing” of personal information under an applicable privacy law, we will provide the rights and choices required by that law.
We do not represent that every visitor's information is used for targeted advertising or that every third-party advertising technology is active at all times.
If you interact with our social-media accounts, pages, posts, advertisements, or other social-media content, the applicable social-media platform may collect information about that interaction.
We may receive information made available to us by the platform, depending on your privacy settings and the platform's functionality.
Social-media platforms operate independently from Highland Horizon LLC and have their own privacy policies.
We may receive information about you from third parties or publicly available sources when permitted by law.
Examples may include information provided through:
Payment processors
Marketing or registration platforms
Webinar or event platforms
Course or membership platforms
Referral partners
Social-media platforms
Service providers
Publicly available sources
We may combine information received from these sources with information you provide directly to us when reasonably necessary to provide or improve our Services.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide Services you have requested
Maintain business and transaction records
Communicate with you
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes
Enforce agreements
Establish, exercise, or defend legal claims
Prevent fraud or misuse
Maintain appropriate business and security records
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable law and legitimate business requirements.
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
Accordingly, while we work to protect your information, we cannot guarantee absolute security.
The security practices of third-party service providers are governed by their own policies and contractual or legal obligations.
Depending on where you live and the law applicable to you, you may have rights concerning your personal information.
These rights may include the ability to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information, subject to applicable exceptions
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Object to or restrict certain processing where applicable
Exercise other rights provided by applicable privacy law
To exercise a privacy right, contact us at:
We may need to verify your identity before completing certain requests. This is intended to protect personal information from unauthorized requests.
We will respond to valid requests as required by applicable law.
This section applies to California residents to the extent that the California Consumer Privacy Act (“CCPA”), as amended, applies to Highland Horizon LLC.
California law may provide eligible consumers with rights concerning personal information, including rights to:
Know what categories of personal information are collected, used, disclosed, or otherwise processed
Request access to certain personal information
Request deletion, subject to exceptions
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information, where applicable
Limit certain uses and disclosures of sensitive personal information, where applicable
Receive equal treatment for exercising applicable privacy rights
The CCPA's definitions and obligations, including whether a particular business is covered, depend on applicable legal requirements and thresholds.
Highland Horizon LLC does not sell personal information for monetary consideration.
If our activities constitute “sharing” for cross-context behavioral advertising under the CCPA, applicable California consumers may have the right to opt out of that sharing.
California consumers may submit privacy requests by contacting: [email protected]
We will handle qualifying requests in accordance with applicable California law.
For additional information regarding California privacy rights, consumers may consult the California Attorney General's CCPA resources. California currently recognizes rights including access/know, deletion, correction, opt-out of sale or sharing, limitation of certain sensitive-personal-information uses, and non-discrimination, subject to the law's requirements and exceptions.
Other states may provide privacy rights to their residents.
If a state privacy law applies to Highland Horizon LLC and provides rights beyond those described in this Privacy Policy, we will process qualifying requests in accordance with applicable law.
Because state privacy laws differ in their scope, thresholds, definitions, exemptions, and requirements, not every privacy right described by another state's law will necessarily apply to every visitor or customer.
Highland Horizon LLC currently operates primarily in the United States and does not presently market its Services as a global privacy-compliance program.
If you access our Services from outside the United States, your personal information may be processed in the United States or in other countries where our service providers operate.
Privacy laws in those locations may differ from the laws of your country of residence.
If we intentionally expand our Services to markets that impose additional privacy requirements, we may update this Privacy Policy and our practices as appropriate.
Our Services are intended for adults.
We do not knowingly collect personal information from children under 13 through our Services.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
If you believe a child has provided personal information to us, please contact us at [email protected].
Our website and communications may contain links to websites, platforms, applications, or services operated by third parties.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
If Highland Horizon LLC is involved in a merger, acquisition, financing, restructuring, sale of assets, dissolution, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
If required by law, we will provide notice regarding such a transfer.
We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
For material changes, we may provide additional notice when appropriate or required by law, such as by email or through a prominent notice on our website.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a privacy-related concern, please contact:
Highland Horizon LLC
Serenity Flywheel
Email: [email protected]
Website: www.serenityflywheel.com
Last Updated: September 2026